Your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you use our platform. We also detail our legal basis for processing your personal information under GDPR, our data retention practices, and how you can exercise your rights.
Personal Data: Full name, email address, occupation, institution, location, and stated goals for using the product.
Usage Data: Interaction logs, device information (IP address, browser type), and activity metrics.
We process your personal data under the following legal bases:
We store all data (including personal and usage data) on secure Google servers located in the EU. By using our platform, you acknowledge that your data may be processed and stored in these locations.
We use collected data to:
We comply with the EU General Data Protection Regulation (GDPR) by ensuring:
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. If you delete your account or request its deletion, we will remove or anonymize your personal data within a reasonable timeframe, unless we are legally required to retain it for a longer period.
We do not sell user data. However, we may share certain data with:
We secure data through encryption, regular audits, and compliance measures. Our systems are designed to protect against unauthorized access, alteration, and disclosure.
We use cookies to enhance user experience and track performance analytics. You may disable cookies in your browser settings, but this may limit certain features of the platform.
Under GDPR, you have the right to:
If you believe we have violated your data protection rights, you may lodge a complaint with a Data Protection Authority in your country of residence. We encourage you to contact us first to address any concerns.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you via the email associated with your account or by placing a prominent notice on our site prior to the change becoming effective.
Our platform is intended for users aged 18 or older. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can remove such information.
If you have any questions about this Privacy Policy, please reach out to us at contact@virtualpatients.ai or use the feedback link at the bottom right of the page.
